1. Who We Are
This Privacy Policy applies to the website visitjardin.site, operated as an independent editorial publication under the name Marrakech Cultural Guide. We provide informational content about the arts, culture, history, and travel landscape of Marrakech, Morocco.
We are not affiliated with, nor do we represent, any attraction, museum, garden, government body, or ticket provider in Marrakech. All content is independently produced for informational purposes.
2. Data We Collect
We collect only the minimum personal data necessary to operate our Site and respond to enquiries. The table below summarises the types of data we may process:
| Data Type | Source | Details |
|---|---|---|
| Contact Details | Contact Form | First name, last name, email address, phone number (optional), and message content submitted voluntarily |
| Technical Log Data | Automatic (server) | IP address (anonymised after 24h), browser type, device type, pages visited, referral URL, timestamps |
| Cookie Data | Automatic (browser) | Session cookies for basic site functionality; no persistent tracking cookies are set by default |
| Form Metadata | Contact Form | Time and date of submission, form completion data (not stored beyond processing) |
| Correspondence | Email / Contact | Any additional information you choose to share when contacting us directly |
We do not collect any special category data (sensitive personal data as defined under applicable data protection law), financial information, or government identification numbers.
3. How We Use Your Data
Contact Form Submissions
When you submit our contact form, we use the information provided solely to:
- Respond to your enquiry or question
- Follow up on your request if clarification is needed
- Improve the quality and relevance of our editorial content
Technical Log Data
Automatically collected technical data is used exclusively for:
- Maintaining the security and stability of the Site
- Diagnosing and resolving technical issues
- Understanding aggregate traffic patterns to improve Site performance
- Detecting and preventing fraudulent or malicious activity
What We Do Not Do
We do not use your data for:
- Targeted advertising or behavioural profiling
- Automated decision-making or profiling with legal effects
- Sale, rental, or commercial transfer to third parties
- Subscription to newsletters or mailing lists without explicit consent
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Legitimate interests — for processing technical log data necessary to maintain a secure, functioning website
- Consent — when you voluntarily submit a contact form, you consent to us processing that data to respond to your enquiry
- Legal obligation — where processing is required to comply with applicable law
You may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
5. Data Sharing and Disclosure
We do not sell, trade, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We may share data in the following limited circumstances:
Service Providers
We may engage trusted third-party service providers (such as web hosting providers) who process data on our behalf under strict data processing agreements. These providers are prohibited from using your data for any purpose other than delivering services to us.
Legal Requirements
We may disclose your personal data if required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of our Site, users, or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, personal data held by us may be transferred to a successor entity. We will notify you of any such change and any choices you may have regarding your data.
6. Cookies and Tracking
This Site uses a minimal number of cookies necessary for basic functionality. We do not use advertising cookies, tracking pixels, or persistent behavioural cookies.
Cookies We Use
- Session cookies — temporary cookies that expire when you close your browser. Used to maintain your navigation session on the Site.
- Preference cookies — if you dismiss the notice bar, a small cookie may be set to remember this preference during your session.
Third-Party Cookies
This Site does not embed third-party social media widgets, advertising networks, or analytics platforms that would set their own tracking cookies. Any external links you follow will be subject to the cookie policies of those external sites.
Managing Cookies
You can control and delete cookies through your browser settings. Disabling cookies may affect some functionality of the Site. For more information, visit www.allaboutcookies.org.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Contact form submissions — retained for up to 12 months after your enquiry is resolved, then securely deleted
- Technical log data — IP addresses are anonymised within 24 hours; aggregated log data may be retained for up to 6 months for security purposes
- Session cookies — deleted automatically when your browser session ends
If you request deletion of your data, we will comply within 30 days subject to any overriding legal retention obligations.
8. Your Rights
Depending on your location and applicable data protection law, you may have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Restriction
Request that we restrict processing of your personal data in certain circumstances.
Right to Object
Object to processing based on legitimate interests where your situation warrants it.
Right to Portability
Receive your personal data in a structured, machine-readable format where applicable.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. We may require verification of your identity before processing your request.
9. Children's Privacy
This Site is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe that a child under 16 has submitted personal data through our contact form, please contact us immediately at [email protected] and we will take steps to delete that information.
10. International Data Transfers
This Site is operated from Morocco. If you are accessing our Site from outside Morocco, please be aware that your personal data may be transferred to and processed in Morocco, which may have data protection laws different from those in your country.
By submitting personal data through our contact form, you acknowledge and consent to this transfer. We take reasonable steps to ensure that any data transferred is treated securely and in accordance with this Privacy Policy.
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- HTTPS/SSL encryption for all data transmitted between your browser and our Site
- Access controls limiting who can access stored personal data
- Regular review of our data security practices
- Prompt response procedures for any suspected data security incidents
While we strive to protect your personal data, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security, but we are committed to notifying you and relevant authorities promptly in the event of a data breach that affects your rights and freedoms.
12. Links to External Websites
Our Site may contain links to external websites for your reference and convenience. These external sites operate independently and have their own privacy policies. We have no responsibility or liability for the content or privacy practices of any linked website.
We encourage you to review the privacy policy of every website you visit, particularly before submitting any personal information.
13. Changes to This Policy and Contact
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.
How to Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Address: 22 Rue de la Liberté, Guéliz, Marrakech 40010, Morocco
Phone: +212 524 447 820
We aim to respond to all privacy-related enquiries within 30 days of receipt.